Tell us what you need—quick, easy, judgment-free.
Or book a virtual doctor appointment and have the option to refill your meds anytime.
Discreetly delivered to your home, hotel, or wherever you are.
Absolutely. PrideHealth allows you to remain completely anonymous during registration and video consultations. You are not required to share your real name or face if you prefer privacy, ensuring your identity remains protected at all times.
No. PrideHealth does not share medical records or personal health information with government authorities. There is no legal requirement for us to disclose your medical data, and we uphold strict confidentiality in compliance with applicable laws.
Your medical records are stored securely and encrypted, with access strictly limited only to the healthcare provider attending to your specific consultation. We follow rigorous security protocols, adhering to SOC Type 1 and Type 2 certified, HIPAA-compliant technology. ISO 27001 standards and PDPA (Personal Data Protection Act) compliance frameworks to ensure maximum protection.
We do our best to ship medications to your destination and provide all necessary documentation (including a valid prescription) to ensure we meet the requirements of your country rules of personal prescription.
Yes. Many countries limit imports to a small, personal-use supply—often up to 1–3 months. We will guide you on recommended quantities.
In some cases, customs may require a prescription from a locally licensed doctor along with additional documentation. If this applies to your shipment, we can help connect you with a local doctor to fulfill the requirement.
There is always a small risk of delays or additional paperwork if a country’s requirements are not fully met. Customs authorities have the final say on whether a shipment is cleared or held.
We do our best to follow all legal and regulatory requirements on our end. However, patients must cooperate with us to fulfill any import requirements and ensure they receive medication legally under their country’s laws.
For specific requirements, please visit your country’s health authority website. We also provide a list of official resources for many countries on our site. If you have additional questions, feel free to contact our support team.
Yes, we are a licensed healthcare provider. You may download your receipt from the account dashboard and submit a claim to your private insurer.
Yes, you may download your prescription from the account dashboard. If you need more documentation or referral, just write in to us at hello@pridehealth.care
