Tell us what you need—quick, easy, judgment-free.
Or book a virtual appointment and have the option to refill your meds anytime.
Discreetly delivered to your home, hotel, or wherever you are.
Absolutely. PrideHealth allows you to remain completely anonymous during registration and video consultations. You are not required to share your real name or face if you prefer privacy, ensuring your identity remains protected at all times.
No. PrideHealth does not share medical records or personal health information with government authorities. There is no legal requirement for us to disclose your medical data, and we uphold strict confidentiality in compliance with applicable laws.
Your medical records are stored securely and encrypted, with access strictly limited only to the healthcare provider attending to your specific consultation. We follow rigorous security protocols, adhering to SOC Type 1 and Type 2 certified, HIPAA-compliant technology. ISO 27001 standards and PDPA (Personal Data Protection Act) compliance frameworks to ensure maximum protection.
Yes — we partner with licensed logistics providers and, where applicable, local pharmacies to deliver medications with all required documentation (including a valid prescription) to ensure compliance with your country’s personal-use importation rules. Shipments are limited to personal therapeutic use and subject to local customs and health regulations.
Yes. Many countries limit imports to a small, personal-use supply—often up to 1–3 months.
We do our best to follow all legal and regulatory requirements on our end. However, patients must partner with us to fulfill any import requirements and ensure they receive medication legally under their country’s laws.
Countries we ship too:
Singapore
Thailand
Malaysia
Hong Kong
Taiwan
Philippines
Indonesia
Japan
United States
United Kingdom
For specific requirements, please visit your country’s health authority website. We also provide a list of official resources for many countries on our site. If you have additional questions, feel free to contact hello@pridehealth.care.
Yes, we are a licensed healthcare provider. You may download your receipt from the account dashboard and submit a claim to your private insurer.
Yes, you may download your prescription from the account dashboard. If you need more documentation or referral, just write in to us at hello@pridehealth.care
Pride Health is a registered telehealth licensee in partnership with Serene Hospital. Through our concierge healthcare team, we support all our patients on all insurance claims matters.
We are Asia’s leading LGBTQ+ digital health platform
Founded in Singapore and based in Bangkok, delivering LGBTQ health to Singapore, Hong Kong, Southeast Asia, the UK, and the US.
